HELP CENTER
FAQs
Can you do customized designs and package?
Totally acceptable, OEM service grown up for many years, thank you.
What is your OEM service procedures?
Confirm the artwork from customer, to modify and then making the samples.
Making counter sample within 7 days.
After the quality, the price, and packing details are confirmed, we can start mass production.
Confirm the shipment detail of products and the cargo after inspection can be shipped.
Our MOQ is 1000-2000 pairs per color per size per design. If you buy stocks, you can buy the quantity you need.
Our FOB price is based on your designs, material, size and the quantity.
How about your sample fee and sample time?
If we have the socks in stock, one similar sample can be sent to you with freight collect.
Use the available yarn in market, Sample time is about 7 days after design confirmed.
How to get the exact socks?
Pls download the file with below link and filled it out, we will collect the sock info through this file and recommend suitable sock to you.
What are your payment options?
We accept 30% TT deposit, 70% TT before shipment or L/C at sight.
How long is the lead time for the new order?
Orders can be ready to ship 30-45 days after get your final confirmation to produce orders.
